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September 15, 2012

Comments

Barbara

THANK YOU. My husband and I were on the field, last night, funneled in through Section 126. We're Springsteen veterans and have never missed the start of a show, which is for me a transcendent part of the experience. It was JUST as incompetent, and yes, unsafe, as you have said.

We arrived at the stadium at 7:10, with instructions to go to the Home Base Entrance because we were ticketed for the field. There, at the end of that enormous line, we were told no, we were supposed to be back (back the way we had come) at the First Base entrance. The line was unbelievablyl long.

At 8:25 (approx) when we, now stuck in the INTERIOR line to get wristbands and down on the field, heard "Prove It All Night" start, I got pretty nervous. People all around me were upset. After the show, trying to get back up the stairs and out of the stadium, we had to climb over a barrier (moderately, not very, high) and people were surging and pushing.

So, right- we've been to many shows, none comparable, and I hope there is enough blowback to make voices heard and a difference here, for this venue.

sean

Agree totally -- took us 1.5 hours to get into stadium and into Section 6 on the floor. I also missed Prove it all night which was the one song that Nils really got to play in the spotlight which is one of my favorite parts of the experience. Crowd was getting angry on the concourse -- whoever planned the access and flow needs to be fired because it could have turned into a Who concert situation.

Jack

I can confirm that there were exactly two turnstiles open at the Home Plate Gate. There were additional turnstiles right next to them that could easily have been opened which would have immediately cut the wait time in half or more. Along with the larger debacle suffered by people with field seats, we suffered a secondary debacle. Our seats were in Section 127. With the massive crush of people trying to get through Section 126 on to the field,it was literally impossible to get to Section 127. There was total human gridlock. We were in the line outside at 7:05 and still only got our seats at the end of the first song. Nats Park really needs to up its game. The whole mess was easily avoidable.

Lindsay

Not only did it take two hours for my husband and I to get out of line and in the door, but when we finally made it to our section on the field, we were shocked to find that our two seats, #25 and #26, did not EXIST. In fact, there were only 15 chairs in the row! We helplessly stood next to the row until event staff told us we could not be in the aisle and rudely forced us to join the General Admission area.

Not only did this disrupt our concert viewing experience, it also left me very frustrated that I had paid more than $200 for tickets for seats that did not actually exist. What a disaster! The staff could not have been more rude or less helpful. I will NEVER go to Nats Park again.

Nate

We had a similar problem with our tickets. Our tickets were bought off stubhub.com for $400 per ticket. This is a reason I will never go to a rock concert in a park again.

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